CQC will carry out inspections on your service based on the five Key Lines of Enquiry.
Usually an inspection will focus on certain areas such as SAFE or WELL LED, please use the list below to see exactly how each of these areas can be broken down and what questions your inspector will need answers for.
Our Mock-Inspection Toolkits are available to customers and these enable Managers to measure current practices against the ‘Outstanding’, ‘Good’, ‘Requires Improvement’ and ‘Inadequate’ ratings.
Following these guides, Managers will be able to get a good idea of what rating they may receive following current practices and ways the service could improve, including the types of evidence that would demonstrate how the service follows each KLOE in line with the different ratings. They also include action plans so Managers can highlight points for improvement and start implementing them as soon as possible, helping them to feel prepared for their inspection wether it has been scheduled or not. Forward planning in this way also shows the service is striving for improvements and working towards the highest standard of care delivery.