Homecare policies and procedures
Homecare policies and procedures
We designed these policies with you in mind. They’ll help you navigate the ins and outs, and are personalised, enabling you to provide exactly what your organisation needs in a cost effective way. And we’ll be there for you every step of the way: online, on the phone, remotely, or in person via site visits.
Helping make important decisions: There are times when you may need to assess capacity, when a client is unable to make a particular decision for themselves. Our Mental Capacity Assessments are specifically designed to support you with this and are easy to use.
Minimising or removing risk to you, your staff and your clients is essential. Our Risk Assessment process evaluates potential hazards, then removes or minimises the level of risk by adding control measures. The easy to follow templates we provide help you to alleviate issues.
Being prepared for all possible eventualities is prudent management. We can provide Emergency Evacuation templates, ensuring you can safely and effectively manage situations of imminent threat, ongoing concerns or risk to life.
Recording safeguarding incidents is an essential part of the role. We provide you with a ready-made template to ensure all areas required by CQC are covered.
The personal touch is a vital element in this sector. Our bespoke documentation ensures those people accessing your services are actively involved in the process of planning, developing and monitoring their loved ones’ care and support to make sure it meets their needs in a personable, individual way.
Helping those most in need. Our Positive Behaviour Support toolkit has been developed to help you and your team understand and support people with an impairment who may display behaviour that others find challenging.
Information at your fingertips, wherever you are. We provide you with the flexibility to use our service exactly how and when you want. Our online portal is intentionally simple to navigate around and, together with our mobile app, we provide you and your staff with easy, 24/7 access to your policies, plans and notes. All available in your preferred format: online, downloaded or printed.
Comprehensive, yet easy to understand, our service ensures all areas of your organisation are compliant with the necessary regulatory requirements.
Information at your fingertips, wherever you are. We provide you with the flexibility to use our service exactly how and when you want. Our online portal is intentionally simple to navigate around and, together with our mobile app, we provide you and your staff with easy, 24/7 access to your policies, plans and notes. All available in your preferred format: online, downloaded or printed.
Of course there are other companies out there providing similar services. It’s good to have healthy competition; it keeps us on our toes and focused on providing the very best service for our customers, which is ultimately why we are here. We constantly review the services we offer, updating and tweaking them to give you the very latest polished policies and perfected procedures to follow.
Clarity is critical to us all, you won’t find any unnecessary jargon or buzzwords. Our toolkits are all specifically designed to be easy to read and put into practice in the ‘real’ world.
Lastly, managing your costs is just as important to us as it is to you. We ensure our services are delivered cost-effectively, being competitively priced throughout. We know you’ll be price checking, and we’re happy with that; we price check ourselves to ensure we provide the very best value to each and every customer. Including you.