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Compliance

We focus on your compliance needs while you focus on your clients’ needs.

Receive expert support for all of your CQC compliance needs. We offer a range of services that ensure you are compliant so that you don’t have to worry. CQC compliance doesn’t stop after you are registered, you need to consistently meet Fundamental Standards, guidelines and legislation to deliver safe and effective care for those you are to support.

Our team of experts can provide support and guidance that is tailored to your service needs from Mock Inspections, Action Planning and Provider Information Returns.

Our Key Compliance Services

We designed our compliance services with you in mind. They’ll help you navigate the ins and outs, and are personalised, enabling you to provide exactly what your organisation needs in a cost effective way. And we’ll be there for you every step of the way: online, on the phone, remotely, or in person via site visits.

Provider Information Return

Take the stress out of completing your PIR with our expert support and guidance. We ensure you answer questions fully and confidently with the knowledge that you have the evidence to support your claims. Everything we provide is fully editable with unlimited downloads.

Action Planning

Our action plans have been created to help you detail what is currently in place within your service, any CQC recommendations, what actions are required to improve in this area, who is responsible for these actions and within what timescale they are to be achieved.

Telephone / Zoom Support

This is a one hour support call with one of our experts who will guide you through any actions or improvements that your care service might need in order to demonstrate compliance and produce an easy to follow action plan.

Available either via video conference or telephone and is charged at £75.

Mock CQC Inspection

We recognise that mock inspections undertaken before your CQC inspection supports you to ensure that you are best prepared and organised to show evidence against the five key questions that are used by CQC inspectors during your actual inspection.

Our mock inspections will benefit your service by supporting you to identify, record and highlight areas of both good practice and possible breaches within your regulated activities.

Self Mock CQC Inspection

If you prefer to undertake your own mock inspection, we will provide you with all the tools you need to enable you to gather your evidence.

Our self-assessment toolkits are designed around the CQC Key Lines of Enquiry (KLOEs), which include prompts, sources of evidence, examples of key ratings and their links to regulations and the Fundamental Standards. By using our templates, you can rate your service against each KLOE and easily identify areas for improvement and the differences between good and outstanding.

Support with CQC Enforcement

Following a CQC inspection or commissioner monitoring visit, we will help you respond to any actions that have been identified within required timescales.

This service includes an initial call with the Registered Manager to discuss the concerns raised, the preparation of a response including an appropriate action plan with clear timescales for completion and providing support and guidance to minimise the risk of reoccurrence.

This service is charged at £749 per day.

Access your Policies and Procedures Anywhere, At Any Time

Information at your fingertips, wherever you are.  We provide you with the flexibility to use our service exactly how and when you want. Our online portal is intentionally simple to navigate around and, together with our mobile app, we provide you and your staff with easy, 24/7 access to your policies, plans and notes. All available in your preferred format: online, downloaded or printed. 

What makes CQC Experts special?

Of course there are other companies out there providing similar services. It’s good to have healthy competition; it keeps us all focused on providing the very best service for our customers.  We constantly review our service, updating and tweaking to give you the very latest policies and the clearest procedures to follow. 

Clarity is key for us all; our toolkits are specifically designed to be easy to both read and put into practice in the ‘real world’. No unnecessary jargon or ‘in-vogue’ phrases!

Now you’ve read all about us, isn’t it time we talked?
See what we can do for you.

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