Helping make important decisions: There are times when you may need to assess capacity, when a client is unable to make a particular decision for themselves. Our Mental Capacity Assessments are specifically designed to support you with this and are easy to use.

This policy and robust procedures support your service to provide flexible, dignified and compassionate care to those who may need palliative or end-of-life care in comfort. This policy has been created to ensure that the service meets national guidelines and best practice. 

Recording safeguarding incidents is an essential part of the role.  We provide you with a ready-made template to ensure all areas required by CQC are covered. 

Minimising or removing risk to you, your staff and your clients is essential. Our Risk Assessment process evaluates potential hazards, then removes or minimises the level of risk by adding control measures. The easy to follow templates we provide help you to alleviate issues. 

As a Registered Manager within a Care Home setting, you will  understand the importance of ensuring that effective cleaning arrangements are in place to ensure that the care home is always kept clean, tidy and free from offensive odours. This policy aims to ensure that you are able to provide premises that meet high standards of infection control, reduce infectious outbreaks and that are always clean, comfortable and a safe environment for residents to live in, for staff to work in and for visitors to visit.

The personal touch is a vital element in this sector. Our bespoke documentation ensures those people accessing your services are actively involved in the process of planning, developing and monitoring their loved ones’ care and support to make sure it meets their needs in a personable, individual way.

Activity Plans are an important part of life and enabling independence. Our templates are personalised and goal oriented to keep a person both physically and mentally active whilst considering their care and support needs.

Information at your fingertips, wherever you are.  We provide you with the flexibility to use our service exactly how and when you want. Our online portal is intentionally simple to navigate around and, together with our mobile app, we provide you and your staff with easy, 24/7 access to your policies, plans and notes. All available in your preferred format: online, downloaded or printed.