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Care Home policies and procedures

We provide the structure, enabling you to plan your tasks effectively.

Our residential care policies, procedures, templates and guidance toolkits are written by experts who have extensive knowledge of the adult social care sector, including occupational experience in assessment, inspection and health and social care training.

CQC Experts have designed and developed robust policies and procedures, including document templates and guidance toolkits, that are personalised to meet the ‘real’ needs of your organisation, are cost effective and are comprehensive, yet easy to understand, ensuring all areas of your organisation are compliant with regulatory requirements.

Our Key Care Home Services

We designed these policies with you in mind. They’ll help you navigate the ins and outs, and are personalised, enabling you to provide exactly what your organisation needs in a cost effective way. And we’ll be there for you every step of the way: online, on the phone, remotely, or in person via site visits. 

Mental Capacity Assessments

Helping make important decisions: There are times when you may need to assess capacity, when a client is unable to make a particular decision for themselves. Our Mental Capacity Assessments are specifically designed to support you with this and are easy to use.

End of Life Care Planning

This policy and robust procedures support your service to provide flexible, dignified and compassionate care to those who may need palliative or end-of-life care in comfort. This policy has been created to ensure that the service meets national guidelines and best practice. 

Safeguarding Incident Logs

Recording safeguarding incidents is an essential part of the role.  We provide you with a ready-made template to ensure all areas required by CQC are covered. 

Risk Assessments

Minimising or removing risk to you, your staff and your clients is essential. Our Risk Assessment process evaluates potential hazards, then removes or minimises the level of risk by adding control measures. The easy to follow templates we provide help you to alleviate issues. 

Cleaning & Infection Prevention & Control

As a Registered Manager within a Care Home setting, you will  understand the importance of ensuring that effective cleaning arrangements are in place to ensure that the care home is always kept clean, tidy and free from offensive odours. This policy aims to ensure that you are able to provide premises that meet high standards of infection control, reduce infectious outbreaks and that are always clean, comfortable and a safe environment for residents to live in, for staff to work in and for visitors to visit.

Person-Centred Care Plans

The personal touch is a vital element in this sector. Our bespoke documentation ensures those people accessing your services are actively involved in the process of planning, developing and monitoring their loved ones’ care and support to make sure it meets their needs in a personable, individual way.

Activity Planning

Activity Plans are an important part of life and enabling independence. Our templates are personalised and goal oriented to keep a person both physically and mentally active whilst considering their care and support needs.

Online Access and Mobile App

Information at your fingertips, wherever you are.  We provide you with the flexibility to use our service exactly how and when you want. Our online portal is intentionally simple to navigate around and, together with our mobile app, we provide you and your staff with easy, 24/7 access to your policies, plans and notes. All available in your preferred format: online, downloaded or printed. 

Comprehensive, yet easy to understand, our service ensures all areas of your organisation are compliant with the necessary regulatory requirements.

Access your Policies and Procedures Anywhere, At Any Time

Information at your fingertips, wherever you are.  We provide you with the flexibility to use our service exactly how and when you want. Our online portal is intentionally simple to navigate around and, together with our mobile app, we provide you and your staff with easy, 24/7 access to your policies, plans and notes. All available in your preferred format: online, downloaded or printed. 

What makes CQC Experts special?

Of course there are other companies out there providing similar services. It’s good to have healthy competition; it keeps us all focused on providing the very best service for our customers.  We constantly review our service, updating and tweaking to give you the very latest policies and the clearest procedures to follow. 

Clarity is key for us all; our toolkits are specifically designed to be easy to both read and put into practice in the ‘real world’. No unnecessary jargon or ‘in-vogue’ phrases!

Our Policy Packs

Lastly, managing your costs is just as important to us as it is to you. We ensure our services are delivered cost-effectively, being competitively priced throughout. We know you’ll be price checking, and we’re happy with that; we price check ourselves to ensure we provide the very best value to each and every customer. Including you.

  • Choose your Plan

  • Pre-Registration ToolkitPre-Registration Toolkit
  • Mock Inspection ToolkitMock Inspection Toolkit
  • Post-Inspection ToolkitPost-Inspection Toolkit
  • Human Resources PackageHuman Resources Package
  • Operations PackageOperations Package
  • Health and Safety PackageHealth and Safety Package
  • Fully Editable Word DocumentsFully Editable Word Documents
  • Email UpdatesEmail Updates
  • Your Company Name and LogoYour Company Name and Logo
  • Care and Support Plan TemplatesCare and Support Plan Templates
  • Professionally Printed and BoundProfessionally Printed and Bound
  • Startup

  • Pre-Registration Toolkit
  • Mock Inspection Toolkit
  • Post-Inspection Toolkit
  • Human Resources Package
  • Operations Package
  • Health and Safety Package
  • Fully Editable Word Documents
  • Email Updates
  • Your Company Name and Logo
  • Care and Support Plan Templates
  • Professionally Printed and Bound
  • Bronze

  • Pre-Registration Toolkit
  • Mock Inspection Toolkit
  • Post-Inspection Toolkit
  • Human Resources Package
  • Operations Package
  • Health and Safety Package
  • Fully Editable Word Documents
  • Email Updates
  • Your Company Name and Logo
  • Care and Support Plan Templates
  • Professionally Printed and Bound
  • Silver

  • Pre-Registration Toolkit
  • Mock Inspection Toolkit
  • Post-Inspection Toolkit
  • Human Resources Package
  • Operations Package
  • Health and Safety Package
  • Fully Editable Word Documents
  • Email Updates
  • Your Company Name and Logo
  • Care and Support Plan Templates
  • Professionally Printed and Bound
  • Gold

  • Pre-Registration Toolkit
  • Mock Inspection Toolkit
  • Post-Inspection Toolkit
  • Human Resources Package
  • Operations Package
  • Health and Safety Package
  • Fully Editable Word Documents
  • Email Updates
  • Your Company Name and Logo
  • Care and Support Plan Templates
  • Professionally Printed and Bound

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